Education

Honours Bachelor of Science, Environmental Science (2022)
Wilfrid Laurier University, Waterloo, Ontario

Certificate, Geographic Information Systems (2016)
Conestoga College, Kitchener, Ontario

Honours Bachelor of Arts, Biology  (2010)
Minors: Psychology, History & Philosophy of Science
Wilfrid Laurier University, Waterloo, Ontario

Professional Work Experience

Curriculum Technologist (June 2021 – present) 
Wilfrid Laurier University, Waterloo, Ontario

  • Provide technical and pedagogical support for new and emerging technologies including Destiny One, iClicker, Gradescope, Turnitin, Respondus, and Zoom
  • Collaborate with instructors, instructional designers, and subject matter experts, to recommend, support, and implement technologies to enhance curriculum design
  • Identify the pedagogical advantages of new and emerging teaching and learning technologies

Educational Technologies Administrator (August 2016 – June 2021)
Wilfrid Laurier University, Waterloo, Ontario

  • Provided primary technical and pedagogical support to faculty in the use of Desire2Learn’s Brightspace platform for both academic and administrative purposes used by over 2500 courses
  • Developed more than 20 video tutorials and over 100 training documents for the use of the LMS
  • Built lightboard/video recording studio, including the sourcing of required technologies to produce several lightboard and interview videos with faculty

Manager: Training & Quality Assurance (April 2011 – August 2016)
Orbis Communications Inc., Hamilton, Ontario

  • Designed, developed, and delivered administrator certification training programs with gross margins over 75% per user
  • Produced 40 online video tutorials and over 400 pages of product documentation
  • Delivered in person and online training programs for over 100 installations at 60 post-secondary institutions
  • Created and executed over 250 automated and manual software regression testing scripts
  • Conducted formal and informal product reviews throughout the software development lifecycle
  • Consulted with partner institutions including the University of Waterloo, Northeastern University and Sherbrooke University in process design to develop custom solutions
  • Promoted from Training, Quality Assurance & Special Projects Coordinator (September 2014 – September 2015), Support & Training Coordinator (April 2011 – September 2014)

Vice President: Public Affairs (February 2009 – Aprl 2010)
Wilfrid Laurier University Students’ Union, Waterloo, Ontario

  • Coordinated communications and marketing of the 15,000-member organization
  • Managed $100,00 budget and supervised 2 departments, 3 employees, and over 100 volunteers
  • Chaired the Board of Directors $30,000 market research project including the development of the RFP, vendor selection, and participant follow-up
  • Created, developed, and managed WLUSU’s website and social media channels